The Safety of Telemedicine – What Can Resilient Health Care Contribute?
KEYNOTE SPEAKERS: Prof. Jeffrey Braithwaite, Australia and Prof. Erik Hollnagel, Denmark
MODERATOR: Kurt Espersen, MD PhD, Chief Operating Officer, Region of Southern Denmark
TELEMEDICINE is rapidly spreading in health care. Yet, health care seems to be in something of a love-hate relationship with telemedical devices and changes in working processes.
Advocates for telemedicine emphasize its potential to facilitate doctor-patient encounters and follow-up because it can bridge geographical distances and increase accessibility.
Opponents of telemedicine point out that both face to face interaction and confidential dialogue between health care personnel and patient, as well as professional decision-making and treatment by health care practitioners are at risk.
RESILIENT Health Care has brought important new impulses, tools and methods to patient safety, such as Safety-II, resilient potentials and the Functional Resonance Analysis Method. In this seminar, we will explore safety issues from a resilient health care perspective with a focus on work processes and everyday behaviors.
PARTICIPANTS WILL LEARN about principles and methods of Resilient Health Care, Efficiency-Thoroughness Trade-off and how resilience engineering can contribute to the safety of telemedicine. We present examples from Denmark and Australia, a country where telemedicine is a necessity.
SEE YOU AT HEALTH INNOVATION CENTRE OF SOUTHERN DENMARK ON THURSDAY AUGUST 16TH, 2018 FROM 12 TO 17 O’CLOCK
Centre for Quality & Health Innovation Centre of Southern Denmark
in collaboration with Danish Society for Patient Safety, Danish Society for Quality in Health Care, Danish Network for Research in Patient Safety and Quality in Health Care, and resilienthealthcare.net