Who we are
Centre for Quality (i.e. for quality improvement (QI) and risk management) was established in 2007 together with the creation of the Region of Southern Denmark. The idea was to set up an innovative body within the regional health sector, dedicated to quality improvement and patient safety, across the regional institutions supplying health care.
Centre for Quality aim to become the place where opportunities and challenges are faced and knowledge and experience are gathered and disseminated, where methods and ideas are tested and where networks are formed.
In acknowledgment of the need for more consistent knowledge on quality in health care, a research unit is established in 2010 in conjunction with University of Southern Denmark. Centre for Quality will be the main player in bringing research results into action – improving quality and patient safety, and initiating new areas for research.
Centre for Quality have a wide variety of competences, like: clinical medicine, nursing, risk management, patient safety, quality improvement, process supervision, communication, evaluation, audit/survey, management, teaching, epidemiology, statistics, health technology assessment, quality management systems etc.
Director: Christian von Plessen, MD.
Deputy Director: Jeanette Hounsgaard, Engineer, IRCA-reg. lead auditor
Health care in the Region of Southern Denmark
The area of health constitutes the most cost-intensive assignment for the Region of Southern Denmark, with total expenses of approximately DKK 18 billion (app. 2.4 billion €).
There are 18 hospitals and 3 psychiatric centers in the region – take a look at our map.
Centre for Quality is situated in the Region of Southern Denmark and conducts research and development within quality of care for patients.
For any further information, you are always welcome to contact head of centre, Christian von Plessen.
Centre for Quality can be contacted every workday between 8.00 am and 3.30 pm (Friday 8.00 am – 2.00 pm) on Telephone: +45 63 48 40 60 and be reached by e-mail: email@example.com
Center for Kvalitet,
P.V. Tuxensvej 3-5, 1. sal,
Att. Christian von Plessen
Handbook for the use of FRAM
Center for Quality and professor Erik Hollnagel are currently developing FRAM as a method to be used for analyzing everyday work and its outcomes in complex sociotechnic systems such as the health services.
In Denmark and internationally, the use of the method is increasing – and so are the demands for qualified textbooks as guidance, when you want to use the method for practical purposes.
Center for Quality has now published the FRAM handbook. The purpose of the handbook is to provide practical guidance in the use of the FRAM method.